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FAQ 
FREQUENTLY ASKED QUESTIONS (FAQ)


FAQ: GENERAL - 109 results





Will my 3D DLP HDTV or Projector work with the XPAND X102 Glasses?

    The list was last updated in May 2010

    Below is a list of known 3D TVs and Projectors that are compatible with XPAND X102 glasses.  If you own a 3D DLP HDTV or Projector that is not on this list, the chances are that it will still work as long as it is a 3D DLP product.  Samsung, for example, released many 3D DLP HDTVs that are not on this list that do work just fine, however, this is the official list.

    Disclaimer: TRU3D relies on manufactures' data. TRU3D did not perform tests on all these TVs and projectors.

    Mitsubishi 3D Ready DLP TVs

    WD-73833 DLP HDTV
    WD-65C8 DLP HDTV
    WD-60735 DLP HDTV
    WD-65735 DLP HDTV
    WD-65736 DLP HDTV
    WD-65835 DLP HDTV
    WD-73735 DLP HDTV
    WD-73736 DLP HDTV
    WD-73835 DLP HDTV
    WD-82837 DLP HDTV
    WD-82737 DLP HDTV
    LaserVue L65-A90

    Samsung 3D Ready DLP TVs

    HL61A750A1F DLP HDTV
    HLT6198S DLP HDTV

    3D Ready DLP Projectors

    Acer H5360 DLP Projector
    Acer P1100 DLP Projector
    Acer P1200 DLP Projector
    Acer P1203 DLP Projector
    Acer P5205 DLP Projector
    BenQ MP511+ DLP Projector
    BenQ MP612C DLP Projector
    BenQ MP626 DLP Projector
    BenQ MP670 DLP Projector
    BenQ MP722 DLP Projector
    BenQ MP772 ST DLP Projector
    BenQ MP776 ST DLP Projector
    Dell 1610HD DLP Projector
    Dell M210X DLP Projector
    Dell M410HD DLP Projector
    Dell S300 DLP Projector
    Dell S300W DLP Projector
    Mitsubishi XD600U DLP Projector
    Mitsubishi XD600U-G DLP Projector
    NEC NP216 DLP Projector
    Optoma EW531 DLP Projector
    Optoma EW536 DLP Projector
    Optoma GT360 DLP Projector
    Optoma Pro350W DLP Projector
    Optoma TX762 DLP Projector
    Projectiondesign F10 AS3D DLP Projector
    Sharp PG-D2710X DLP Projector
    Sharp PG-D3010X DLP Projector
    Sharp PG-D3510X DLP Projector
    Sharp PG-D45X3D DLP Projector
    ViewSonic PJD5112 DLP Projector
    ViewSonic PJD6210-3D DLP Projector
    ViewSonic PJD6211 DLP Projector
    ViewSonic PJD6220-3D DLP Projector
    ViewSonic PJD6221 DLP Projector
    ViewSonic PJD6251 DLP Projector
    ViewSonic PJD6381 DLP Projector
    Vivitek D508 DLP Projector
    Vivitek D509 DLP Projector
    Vivitek D510 DLP Projector
    Vivitek D511 DLP Projector
    Vivitek D535 DLP Projector
    Vivitek D825MX DLP Projector

     



How do I get my PC to play audio on my DLP's speakers?

    This issue could be caused by a few things, so its important to describe the different ways to connect your GPU to your DLP.

    Using the HDMI connector on the GPU to plug directly into the DLP HDMI input

    For this configuration, check to make sure that you have connected the S/PDIF connector from the motherboard to the GPU. Please check with your motherboard manufacturer to ensure it has the correct S/PDIF connector.

    If your motherboard does not have a S/PDIF connector and you wish to use the analog output on your motherboard to connect to the DLP, follow the instructions in Using the DVI connector on the GPU to plug directly into the DLP below.

    Using the DVI connector on the GPU to plug directly into the DLP using a DVI to HDMI adapter

    3D Vision ships with a DVI to HDMI connector that can be used to connect to the HDMI input on the DLP. In order to connect analog audio from your PC to the analog input on the television to use the television's speakers, follow these instructions:

    1.   Download the 3D Vision DLP Hotfix.

    · Windows Vista 32-bit DLP Hotfix

    · Windows Vista 64-bit DLP Hotfix

    2.   Connect your PC's analog audio into the analog input on the back of your DLP. Mode DLPs use left and right RCA audio inputs so you will likely need a cable called "3.5mm Stereo Headphone To RCA Adapter Cable" to connect your PC to the DLP.

    3.   Run the 3D Vision DLP Hotfix. Make sure you are running this as an Administrator on your PC

    4.   Follow the onscreen instructions to disable HDMI audio. Note that this DLP Hotfix will also toggle the HDTV Resize Desktop compatibility mode. For more information on that mode, please read this Knowledge Base article.  

    5.   Reboot your PC.

    6.   If your DLP requires any changes to its settings, use your DLP remote to configure the audio input.

    7.   Start up your media player and adjust the volume to a comfortable level.



How do I fix missing sections of the image when using Windows in 1080p?

    This is called overscan mode and is a common mode for DLP televisions set by the HDTV manufacturer. Some televisions have a built in mode called "Reduce" which allows you to view the entire Windows desktop, but this mode is not compatible with stereoscopic 3D gaming.

    However, NVIDIA has a Resize HDTV function available in the NVIDIA control panel which allows users to view the entire Windows desktop and is compatible with 3D stereoscopic gaming. To enable it, follow these instructions:

    The options on this Resize HDTV Desktop page appear if you have set the NVIDIA Control Panel View menu to Standard.

    You can resize the desktop appearing on your HDTV screen if your desktop is extending beyond the viewable display area or the desktop or image is not filling the entire display area.

    1.From the NVIDIA Control Panel navigation tree pane, under Video & Television, click Resize HDTV desktop to open the associated page.

    2.Click the Resize Desktop button.

    Use the slider to increase or decrease the size of your desktop/picture until you get the desired result.

    Update: If you are using the HDTV Resize Desktop function with 3D Vision and it is not working for you, please download the 3D Vision DLP Hotfix.



Samsung 3D-Ready DLP and 3D Cable TIPS.

    The Samsung 3D DLP HDTV is a special case due to the lack of 'official' support answers which is why we currently have limited FAQs concerning the Samsung 3D DLP HDTVs.  Hopefully 'official' answers will come soon. 

     

    Here are a few suggestions that either our team or other users have found success with:

    1. DirectTV, Comcast or Bright House Cable Box + Real-D Side-by-Side to Checkerboard POD + Samsung 3D DLP + X102
    2. Panasonic 3D BluRay Player + Samsung 3D DLP + X102
    3. PS3 with Avatar Game + Samsung 3D DLP + X102
    4. PC with Nvidia Geforce 200 or 400 series + Samsung 3D DLP + X102
    5. PC with Nvidia QUADRO + Samsung 3D DLP + X102
    6. PC with Nvidia Geforce + Samsung 3D DLP + Nvidia 3D Vision Kit
    7. PC with Nvidia QUADRO + Samsung 3D DLP + Nvidia 3D Vision Kit

    Concerning the PC:

    1. We recommend using Windows 7 32 bit or 64 bit.
    2. We recommend that you use either Stereoscopic Player or Tridef Media Player for playing 3D Media on your Samsung 3D DLP on a PC.
    3. We recommend that you select a graphics card that supports HDMI output with audio or - you will have to use a DVI to HDMI adaptor.  Concerning Audio, you may have to use a PC to HDTV audio adaptor cable (mini-jack to RCA).  However, certain graphics cards have a auxiliary SPDIF audio connector for passing through audio from your motherboard or sound card to your TV vai DVI to HDMI adaptor.  If you have this option, connect your graphics card SPDIF audio connector internally on your PC and use a DUAL LINK DVI to HDMI adaptor to maintian the audio signal passing.

    Concerning your Samsung 3D DLP HDTV settings:

    1. MAKE SURE YOU TURN-OFF DYNAMIC CONTRAST.  DYNAMIC CONTRAST can inhibit functionality of DLP Link syncronication with the X102 glasses.  This information is from user feed-back from multiple customers using the Samsung 3D DLP HDTV with X102.


My XpanD X102 glasses do not seem to be picking up the sync signal?

    To ensure functionality, check the list of official DLP Link certified products.  If your product is not on the list, then it is most likely that your 3D DLP product is completely compatible, but may have settings option that interfere with DLP Link technology.

    It may be possible that a Dynamic Contrast setting on your HDTV or Project could be interfering with the DLP Link functionality. 

    Follow these steps to trouble-shoot settings on your 3D DLP HDTV or Projector:

    1. Reset your picture settings to factory defaults
    2. Turn Off ALL Contrast enhancements such as Dynamic Contrast or Game Mode
    3. Make sure that any additional picture or images enhancement features are turned Off
    4. Make sure that you are running at the NATIVE 3D resolution for your product. 


How do I fix a blurry image on my 3D DLP?

    If you see a blurry image in 3D mode on your Samsung or Mitsubishi 3D DLP HDTV it is most likely due the image not being in the proper 3D format for your 3D DLP HDTV. 

    Please check the following:

    1. Ensure that you have a proper 3D Video source such as PC - PS3 - XboX 360 or 3D Format converter box
    2. Ensure that your glasses are functioning properly.  If you have an emitter connected, check its connection proceedure and ensure emitter operation.
    3. Turn off picture enhancements such as Dynamic Contrast if you are using DLP Link glasses such as the X102.
    4. Ensure that if you are using a PC that you DO NOT SCALE YOUR DESKTOP RESOLUTION.  It must be either a 1080p 60Hz un-scaled image or a 1768x992 60 Hz un-scaled image.  Some 3D DLP HDTV models will accept lower input resolutions, but it will have a black border around the picture.  Scaling the desktop will destroy the 3D checkerboard format.

    The Samsung and Mitsubishi 3D DLP HDTVs accept a CHECKERBOARD 3D Format that is proprietary to these rear projection 3D DLP products.  You must provide it a proper source that is NOT SCALED.  Although a 1080p mode may be listed for your device, it may actually require a slightly lower resolution for 3D MODE.  An example is certain Samsung 3D DLP HDTVs that run at 1768x992 resolution un-scaled for proper checkerboard 3D.



How do I connect the IR emitter to the 3-D TV ?

    The IR emitter should be connected to the "3D SYNC OUT" socket. The emitter should be placed on top of the TV with the LEDs facing towards the room.



How do I watch 3D Cable with my Mitsubishi 3D-Ready DLP HDTV?

    Yes.  Your Mitsubishi 3D DLP HDTV will work with upcoming 3D Channels offered by cable providers such as DirecTV, AT&T U-Verse, Verizon FIOS, BrightHouse Cable and others.  You will need to buy a  Mitsubishi 3DA-1 Adapter in order to adapt your signal from your cable box to your Mitsubishi 3D DLP HDTV. 

    Configuration:

    3D enabled Cable BOX + Mitsubishi 3DA-1 + 3D DLP HDTV + XpanD X102 Shutter Glasses



How do I watch 3D Cable with my Samsung 3D-Ready DLP?

    Your Samsung 3D DLP HDTV will work with upcoming 3D Channels offered by cable providers such as DirecTV, AT&T U-Verse, Verizon FIOS, BrightHouse Cable and others.  You will need to buy a  3D TV Adapter KIT for Samsung 3D DLP HDTV in order to adapt your signal from your cable box to your Samsung 3D DLP HDTV. 

    Configuration:

    3D enabled Cable BOX + 3D TV Adapter KIT for Samsung 3D DLP HDTV + 3D DLP HDTV + XpanD X102 Shutter Glasses



Explain: NVIDIA Quad Buffered Professional 3D vs GeForce NVIDIA Consumer 3D

    In OpenGL, active stereo is explicitly supported through quad buffered stereo as part of the OpenGL API. Quad buffered stereo has the added advantage of enabling stereo-in-a-window while Direct3D APIs do not explicitly support quad buffered stereo.

    The GeForce driver is specially tuned to deliver active stereo for Direct 3D-based full screen games and 3D movies using the NVIDIA Stereoscopic 3D Movie player software. 



Does Stereoscopic Player support tv tuner cards

    Yes, 3DTV.at Stereoscopic Player does support TV Tuner Cards.  However, it will not convert a 2D signal to 3D.  Additionally, if you wish to watch 3D programming, make sure that your TV tuner card support reception of a 3D broadcast signal from your local provider.

    To open a Live TV Tuner Card signal, open stereoscopic player and goto File->Live Video.

    Stereoscopic Player comes with a 5 minutes playback free-trial.  This means that each time you open any 3D contents, file or video signal, Stereoscopic Player will play for 5 minutes before prompting you to register.  We recommend downloading Stereoscopic Player and using it in the trial mode to test your TV Tuner card PRIOR to purchase.

    Certain Hybrid TV Tuners with non-windows certified drivers (beta or modified drivers) may act un-stable with stereoscopic player.  The issue is not with stereoscopic player, it is design to work properly certified windows drivers and hardware.



Why doesn't my HP or Dell do 3D
    Going 3D is really difficult and takes the right mixture of components, software and windows tuning.  It takes extensive time to make a PC 3D-Ready and should not be undertaken by any but the most expert of computer users.  TRU3D offers a wide variety of 3D-Ready PC's each with the TRU3D 3D tuning pack already included.  Click Here to see a list of 3D Ready Computers.


What other applications can the TRU3D PC display in 3D on the TV?

    In addition to games, photos, movies, applications, engineering software, animation software and web applications can all be generated in 3D by a PC and displayed on a 3D TV.  Additionally 2D Videos, 2D DVDs and 2D photos can be converted in real-time into 3D and viewed on a 3D TV if you have a 3D TV model and setup that is compatible with Tridef 3D Media Player.

How do I connect my PC to a 3-D Ready HDTV or 3D projector?

    Newer graphics cards have a HDMI port instead of a DVI port. In this case, simply use a HDMI cable to connect the PC directly to the TV.  Make sure to consult your TV's manual to check if a specific HDMI input must be used for 'PC' mode.

    For older graphics cards, the DVI output from the PC's graphics card must be connected to the TV's 3-D compatible HDMI port using a DVI-to-HDMI cable (or a HDMI cable plus a DVI to HDMI adaptor).  Be careful to make sure that you use the correct input.  Some older Samsung and Mitsubishi 3D DLP HDTV products may require you to use HDMI input 3 or the HDMI input also labelled as PC input on the back of the 3D DLP HDTV.  Some 3D ready projectors may only support 3D on the analog VGA port, for these products you will need a DVI to VGA adaptor for your graphics card. 

    Once properly connect make sure that you have activated a 3D output format within the chosen software on your PC to output in a 3D format that is acceptable by your 3D HDTV. For example, some products may require 3D DLP Checkerboard, 3D 120 Hz frame-sequential, 3D side-by-side at 60Hz or others.

     



Is my 3D TV compatible with this TRU3D PC


Can I play WOW in 3D with the X102

    Yes your can play WOW and many other PC video games in 3D.  You will need a DLP Link based 3D HDTV or 3D Projector and a 3D-Ready or upgraded 3D-Ready PC  compliance.  Updating your PC to be 3D can be trickey and requires a lot of tinkering so if you don't have the inclination we incourage you to buy one of our 3D- Ready gaming systems.



Tridef Activation - Step by Step Instructions.

    All TriDef Software requires activation:

    1. Install on your PC.
    2. Run the software, or choose "Start"->"All Programs"->"DDD"->" "Utilities"->"Enter Activation Code".
    3. The "TriDef Software Activation" dialog will appear. Please enter your activation code and contact information then click "Activate".
    TriDef Software Activation

    There will be a short delay while a network connection to the DDD license server is established. Then a message will appear indicating which software you have activated. If you need further assistance please contact TRU3D Support.

    Offline Activation:

    If you are not connected to the internet, or a connection to the DDD server cannot be established, then offline activation will be required.

    • If this is the case, choose "Activate Offline" when prompted.
    • A message will appear stating that a file has been saved to your desktop.
    • Please copy this file to another computer (one that is connected to the Internet) and double-click it.
    • If you did not enter an email address on the initial activation dialog, then you will now be required to enter one.
    • A .zip file will be sent to this email address, along with instructions on how to complete the activation process.

    Please Note:

    • Each TriDef License is locked to a single PC that the Activation Process is started on. There is no automated way of moving a TriDef License from one PC to another. Please contact TriDef Support for assistance.
    • You require access to the Internet to complete the Activation Process.
    • You will need to provide an activation code. This can be found on your invoice receipt or the CD cover.


Nvidia 3D Vision Quadro Graphics Boards Support Information

    Updated May 2010.

    NVIDIA® Quadro® professional graphics boards support many stereo display solutions and Quad Buffered OpenGL applications, including NVIDIA 3D Vision glasses and displays. Support for NVIDIA 3D Vision on Quadro graphics boards is available on Windows XP, Vista, Windows 7 and Linux both 32 and 64 bit versions.

    Supported QUADRO Boards:

    Professional, flicker free, stereo through the on board stereo connector

    • Quadro FX 5800
    • Quadro FX 4800
    • Quadro FX 3800 – with stereo connector
    • Quadro FX 5600
    • Quadro FX 4700 X2
    • Quadro FX 4600
    • Quadro FX 3700
    • Quadro CX

    Stereo controlled through USB, occasional flickering of the glasses may occur

    • Quadro FX 1800*
    • Quadro FX 580*
    • Quadro FX 380
    • Quadro FX 380 LP
    • Quadro FX 1700
    • Quadro FX 570
    • Quadro FX 370
    • Quadro FX 3800M
    • Quadro FX 3700M
    • Quadro FX 2800M
    • Quadro FX 2700M
    • Quadro FX 1800M
    • Quadro FX 1700M
    • Quadro FX 880M
    • Quadro FX 770M
    • Quadro FX 380M
    • Quadro FX 370M

    * VBIOS update may be required, contact your provider.

    For Quadro boards with a stereo connector, use the 3-pin mini-din to 1/8” stereo cable that comes with the 3D Vision kit to connect the graphics board to the emitter. This cable provides a direct connection from the GPU to the glasses to make sure they are switching at the correct time.

    DISPLAY SETTINGS

    Open the NVIDIA Control Panel and enable the OpenGL stereo display method in the “Manage 3D Settings” tab.

    When connecting to a 3D Vision-Ready LCD, Projector or CRT:

    For boards with the stereo connector:

    • select “On-board DIN connector (with NVIDIA IR Emitter)”, Hit Apply
    • Plug in the 3 pin mini-din to 1/8” stereo cable that came with your 3D Vision glasses kit.

    For boards without the mini-din:

    • select “Generic Active Stereo (with NVIDIA IR Emitter)”, Click Apply

    Note: If using a 120Hz LCD, make sure the display refresh rate is set at 110Hz or 120Hz.  You may do this through the Nvidia Control Panel or through the Windows Desktop settings.

    When connecting to a 3D capable DLP TV:

    • Select “3D DLP Display (with NVIDIA IR Emitter)”, Click Apply

    Turn on stereo under the Stereo-Enable entry



What is a 3D DLP projector with 3D DLP Link?
    Using the inherent speed of DLP technology, select projectors can output video and images at an astonishing rate of 120Hz, allowing you to show full screen, full color, stereoscopic 3D. The 3D effect is generated by splitting this signal into two standard video streams, one for each eye. Using DLP® Link™ technology, the 3D glasses synchronize with the image on screen to filter each stream to the correct eye. Your brain then combines the two streams to make them jump to life. Optoma 3D enabled projectors can only display 3D images when 3D content is delivered to the projector from a PC with software able to generate a 3D image and a graphics card that supports 3D display. Typical applications may include 3D educational software and 3D design and modeling software. Currently, not all 3D DLP projectors can be used with 3D TV broadcast systems or 3D Blu-ray players. If your 3D DLP projector is not currently supported with 3D BluRay, don't fret, it may support these applications in the future with an additional hardware cost. 3D viewing – requires the use of DLP® Link™ active shutter glasses (sold separately) and a computer program that generates a 3D image.


Are there any settings on my 3D DLP projector or HDTV that I have to set in order to enable 3D mode?
    Often, many customers do not realize that they must turn 3D to 'ON' within the menu of the 3D DLP HDTV or 3D DLP projector for it to work properly with all hardware.  Most 3D DLP HDTVs and 3D DLP Projectors have a 3D Mode that must be activated in the menu or your 3D DLP link eyewear may not function properly.


Can my 3D DLP projector support 3D TV broadcasts or 3D BluRay Players.
    Check the exact specification of your 3D DLP projector to see if HDMI 1.4 is supported.   As of June 1, 2010 - 3D DLP projectors that do not have HDMI 1.4 cannot be used to display 3D TV broadcasts or 3D Blu-ray discs.   These projectors may support these applications with the use of additional hardware at extra cost.  There are certain high end 3D BluRay players that may allow for manual selection of the 720p 120Hz 3D Format over HDMI 1.3, but it is not currently available.  A PC is recommended for playback with current 3D DLP projectors that do not have HDMI 1.4


I own an Optoma HD66 projector and want ot know if it will work the XpanD 102 glasses. Also will I need to prchase any additional hardware in order to view DirecTV 3D content when available?

    Yes, the X102 glasses work with the 120 Hz 3D DLP projectors such as the Optoma HD66.  Concerning DirectTV connectivity, we have not yet recieved an answer from the cable companies regarding support for 120 Hz HDMI 1.3a 3D DLP projectors.  Please note that the complication is due to the 3D DLP Projector requiring a 120 Hz page-flipped (frame sequential) 3D input signal and not a checkerboard signal such as the Samsung or Mitsubishi 3D DLP HDTVs.  This is the case with most all consumer grade 3D DLP Projectors.

    We currently recommend a PC or 3D BluRay player for use with the 120 Hz 3D DLP projectors.  We will provide an update concerning DirectTV 3D support for 120 Hz 3D DLP Projectors in the near future.



Will these glasses work without a 3D DLP projector - What if I just want to use a 3d monitor what glasses are best for that.Or should I just buy a nvidia kit?

    The XpanD X102 glasses will work with 3D DLP Projectors and 3D DLP HDTVs such as the 65 inch Mitsubishi 3D DLP HDTV.  If you would like to use a Desktop LCD Monitor you may either purchase a 120Hz 3D LCD + the Nvidia 3D Vision Kit or you may purchase a POLARIZED 3D LCD such as the Zalman or Hyundai and use any circular polarized glasses, such as the Real-D glasses that you recieve in the theater.  For the best universal media and gaming support, we recommend Zalman or Hyundai Polarized 3D LCDs.  For the most affordable 3D Gaming experience, we recommend the iZ3D 3D LCD.  Please note that the iZ3D is NOT THE SAME type of polarization as the Zalman or Hyundai, which is why the iZ3D costs less.



Will XpanD X102 work with both a PC and-or a PS3 signal connected to a 3D DLP projector. Do I need an Nvidia 3D Vision IR Emitter for PC games?

    Exact Question:

    I have purchassed a computer with a GTS 250 nividia video card for 3d games I intend to use a 3d link DLP projector to display the 3d content via a HDMI 1.3a feed. I will also be utilizing a PS3 with HDMI. Will the XpanD 102 work with both feeds. For the Computer feed will i need the IR sender for the Nivida/computer source.

    Note:

    Certain 3D DLP Link projectors may have limited OEM support with Nvidia and Sony.  Please make sure that your 3D DLP Link enabled projector is officially supported by any hardware mentioned in this post as we were not provided your exact model number.

    Answer:

    Yes, you will be able to use the 3D DLP Link glasses from XpanD for your solution.  The XpanD X102 glasses will plug and play with your PS3 if your PS3 supports your 3D DLP projector.  Additionally, you have the option of either using the Nvidia 3D Vision IR Emitter or not for media and games.  However, the Nvidia 3D Vision IR emitter will unlock hardware accelleration of 3D media playback and it will unlock Nvidia 3D Vision Geforce game drivers.  Lastly, the Nvidia 3D Vision glasses and XpanD X102 glasses can work concurrently on the same 3D DLP projector without interference.

    Concerning PC Media and Games support using Nvidia 3D Vision and XpanD X102 together:

    1. You can use both the Nvidia 3D Vision glasses and The XpanD X102 glasses on the same 3D DLP Link projector at the same time without interference. 
    2. Why?  Both glasses can operate at 120 Hz.  Once connected, the Nvidia 3D Vision Glasses will recieve their signal from the Nvidia 3D Vision IR Emitter via USB PC connection and the Xpand X102 glasses will recieve their sync signal from the 3D DLP Link supported projector.  The XpanD X102 glasses recieve their signal from a brief burst of white light that occurs during shuttering of the 3D DLP chip and therefore the Nvidia 3D IR Emitter will not interfere with operation of the XpanD X102 glasses.

    For 3D Media you have 2 best options:

    1. In order to play media on your PC at 120Hz without the Nvidia 3D Vision IR emitter, we recommend using the stereoscopic player from peter wimmer listed in our software area.  You will have to set stereoscopic player to software page flip output to use it wihtout the Nvidia 3D Vision IR emitter.  If you experience performance issues, then we recommend purchasing the Nvidia 3D Vision Kit to enable hardware accellerated page-flip 120Hz output.
    2. In order to play media files on your PC at 120Hz with the Nvidia 3D Vision IR emitter, you may use the Nvidia 3D VIsion IR Emitter to enable the Nvidia 3D Vision Driver and supporting softwares.  Once you have everything installed and begin playback on your 3D DLP projector, you will be able to use both Nvidia 3D Vision Glasses and XpanD DLP Link X102 glasses. 

    For 3D Games, you have 2 best options: 

    1. To play games at 120Hz via PC without Nvidia 3D Vision IR Emitter, you may download and use the iz3D 1.11 b2 driver that supports 120Hz output. Please note that iz3D page-flip output is still in beta.
    2. Use the Nvidia 3D Vision IR Emitter to Enable the Nvidia 3D Vision Game Driver.  Once connected and installed, you will be able to use both the Nvidia 3D Vision glasses and the XpanD X102 glasses at the same time on the same projector while enjoying the benifit of the Nvidia 3D Vision Geforce game drivers.

    Concerning your hardware:

    1. We recommend the minimum of a Nvidia Geforce GTX 260 for 3D Stereoscopic gaming, although it will require a DVI to HDMI adaptor cable.
    2. We recommend playing games and media at a maximum 3D operating resolution of 1280x720 (16:9) or at 1024x768 (4:3) with your GT 250 for best performance.


I have a Mit WD 65735 3D-ready HDTV and an emitter attached to the vesa port. I also have a new Panasonic 3D player xxx350 and 3D sample bluray dvd. My XpanD101 doesnt seem to work for some reason.

    To Trouble-Shoot your 735 Series Mitsubishi 3D DLP, Panasonic 3D BluRay and XpanD X101 glasses, please do the following:

    • Check the batteries on your XpanD X101 glasses and make sure that they are not dead or dis-lodged.
    • Make sure that your Panasonic 3D BluRay player is connected to your Mitsubishi via HDMI 1.3a cable.
    • Write down which HDMI port you are connected to on your Mitsubishi 3D DLP HDTV.
    • Configure the Panasonic 3D BluRay player to output in 3D DLP Checkerboard mode NOT 120 Hz!
    • Use your Mitsubishi 3D DLP HDTV remote control to select the HDMI port on the HDTV that is connected to the Panasonic 3D BluRay player and change the input label/name to PC.  The Mitsubishi 3D DLP was not released with plug and play support for 3D BluRay players, they originally required a PC to be connected for 3D support and some models may not allow 3D viewing unless the input name is changed to PC within the TV configuration Menu.
    • After changing the 3D DLP HDMI input name on Mitsubishi to PC, activate 3D output on your 3D DLP HDTV
    • Begin standard playback steps of the 3D BluRay title that you have, put on your XpanD X101 and you should be up and running.


Can an Acer Aspire AS5738DG 3D laptop run a DLP Link projector? If not is there a laptop that can?

    In short -

    1. Yes, if you use XpanD X102 glasses with your 3D DLP Projector and install Stereoscopic Player
    2. No, if attempt to use Nvidia 3D Vision kit with your 3D DLP Projector.
    3. For 3D DLP 120 Hz Projectors, we recommend Nvidia 3D Vision Ready Laptops.

    In order to enable your Acer Aspire AS5738DG 3D Notebook for 3D DLP Link projectors at 120 Hz, please read below.

    The best 120 Hz 3D playback software option with your ATI based laptop:

    1. Stereoscopic Player by 3DTV.at - Provides Software based 3D at 120 Hz

    In order to playback 120 Hz 3D for a DLP Link 3D Project, using software page-flipping do the following:

    1. Install Stereoscopic Player from Peter Wimmer.  You may download it from the TRU3D software area.
    2. Start-Up Stereoscopic Player
    3. Configure the 3D output as Software Page-Flipping
    4. Close Stereoscopic Player
    5. Connect your Acer 3D Laptop to your 3D DLP projector via HDMI or HDMI to DVI adaptor.
    6. Configure your desktop resolution on the Acer 3D Laptop to the native resolution of your 3D DLP Link projector.  Make sure to select the 120 Hz refresh rate.
    7. Open your media file with Stereoscopic Player to playback in 3D at 120 Hz.
    8. Use XpanD X102 DLP Link based Glasses

    IMPORTANT NOTE:  Your playback resolution and performance with Stereoscopic Player and the Acer AS5738DG 3D Laptop may be limited due to only currently supporting software-based page-flip method to output 120Hz video to at DLP Link based projector.  We suggest that you go to a local store and test a specific 3D DLP projector with stereoscopic player on your laptop prior to making a final purchase.

    Details -

    You will experience limited performance with a 3D DLP projector at 120 Hz with your specific laptop.  The Acer Laptop can run a DLP Link 120 Hz projector with the right software installed, but due to limited hardware support for ATI chipsets, you may experience performance issues and stuttering with high quality media when the output is set to 120 Hz page-flip 3D.

    Concerning other possible laptops, we recommend an Nvidia 3D Vision ready laptop for running a DLP Link projector at 120 Hz with hardware acceleration for lossless HD playback.  The XpanD X102 glasses will work alongside the Nvidia 3D Vision IR Emitter without interference since the XpanD X102 glasses sync directly with the 3D DLP Link projector.



Does the Acer H5360 3D DLP Projector work with XpanD X102 Glasses?

    Exact Question as posted:

    I have an Acer H5360 projector. It does work with nVidio 3D Vision, in fact it works if the 3D mode is set up as Off, nVidia 3D Vision, or DLP 3D.  Have you tested the H5360 with your DLP Link (x102) glasses or received confirmation from others that all is compatible and works?

    Do you know if the H5360 handles checkerboard format?

    Answer Part 1:

    The Acer H5360 projector supports the XpanD X102 glasses according to other users and specifications.  We have not yet directly tested this model.  XpanD X102 glasses can work alongside the Nvidia 3D Vision IR Emitter without interference since the X102 glasses sync directly with the light being released from the 3D DLP Chip between left and right refreshes.  For use with XpanD X102 glasses, we recommend selecting DLP 3D in the projector menu, this should not actually interfere with Nvidia 3D Vision, but will enhance DLP Link glasses functionality. 

    Answer Part 2:

    As far as we know, the H5360 is not checkerboard compatible.  The Acer H5360 can recieve a full 720p 120 Hz 3D video signal, making it currently a great home theater 3D projection choice.  You will need to provide the Acer H5360 a 720p @ 120 Hz, 1024x768 @ 120 Hz signal for it to operate in 3D mode.

    We recommend the following 3D video sources:

    • TRU3D PC with Nvidia 3D Vision (Hundreds of 3D Games, 3D Media, 3D DVD and 3D BluRay, 3D Live Web Streaming)
    • 3D BluRay player such as Samsung, Panasonic models (3D BluRay only)
    • Xbox 360 (few select 3D Games available, future web streaming 3D media option)
    • Playstation 3 (few select 3D games available, firmware for 3D BluRay coming soon) 


Can you send XpanD X102 to Russia (Moscow) and how long will it take?
    Yes, we ship to Russia. Shipment can take 5-10 days, depending upon the size of your order, shipment method requested (standard or express) and payment method.


What system configurations does TRU3D recommend for this display?
  • Display + TRU3D PC + Xpand X102 glasses
  • Display + 3D BluRay Player + Xpand X102 glasses
  • Display + Playstations 3 + Xpand X102 glasses
  • Display + XBOX 360 + Xpand X102 glasses
  • Display + HD Cable box + 3D Format Converter + Xpand X102 glasses


What system configurations does TRU3D recommend for the X102 DLP Link Glasses?
  • 3D DLP HDTV or Projector  + TRU3D PC + Xpand X102 glasses
  • 3D DLP HDTV or Projector  + 3D BluRay Player + Xpand X102 glasses
  • 3D DLP HDTV or Projector  + Playstations 3 + Xpand X102 glasses
  • 3D DLP HDTV or Projector  + XBOX 360 + Xpand X102 glasses
  • 3D DLP HDTV or Projector  + HD Cable box + 3D Format Converter + Xpand X102 glasses


System Requirements for Nvidia 3D Vision Surround Technology?

    Support for NVIDIA 3D Vision Surround Technology on GeForce 400/200 Series GPUs requires NVIDIA Driver Release 256* or higher. (*Scheduled for Summer 2010)

    • Operating System
      • Microsoft Windows 7 32-bit and 64-bit

    • GPU support (NVIDIA SLI or multi-GPU cards are required)
      • SLI configurations
        • GeForce GTX 480, 470, 285, 280, 275, 260
      • Single card
        • GeForce GTX 295

    • Motherboard
      • SLI Motherboard is required for SLI configuraitons
      • The GeForce GTX 295 card works on all motherboards

    • NVIDIA Surround Modes
      • NVIDIA Surround
        • Three displays or projectors synchronized together
        • Landscape and portrait mode
        • All displays must have the same resolution, refresh rate, and sync polarity

      • NVIDIA 3D Vision Surround
        • Three displays or projectors synchronized together
        • Landscape mode only for displays, projectors can operate in landscape or portrait mode
        • All displays must be the same make and model 3D Vision-Ready displays. For a full list of 3D Vision-Ready display devices, please check this website


What Displays does Nvidia 3D Vision OFFICIALLY Support?


Does Nvidia 3D Vision Support my 3D DLP even if it is not on their list?
    Generally speaking, YES.  If you have a 3D DLP HDTV from Samsung or Mitsubishi, or if you have a 3D DLP projector that is not listed on the official list, it is probably supported.  One exception is the 3D DLP projector from Projection Design that requires Dual HEAD 3D DVI input.  If you have a 3D DLP HDTV that uses checker-board that is not on the official list, then you will select Generic 3D DLP during Nvidia 3D Vision setup.  If you ahve a 3D DLP projector that uses 120 Hz that is not on the official list, then you will select Generic 120 Hz during Nvidia 3D Vision setup.


I own an HDTV that says it supports 120 Hz mode. Is this display compatible with 3D Vision?

    There are LCD HDTVs that are on the market that claim to display at 120 to 240 Hz refresh rate.  These LCD HDTVs do not claim to be 3D Ready.  These type of displays enhance 2D High Definition viewing by using framerate conversion or backlight flashing to convert 60 Hz signals to 120 Hz or above.  This technology is incompatible and Not 3D Vision Ready.  Shutter-based 3D stereocopy relies on two completely different images (one for each eye) being displayed in alternating order, which requires a PURE 120Hz signal input option that is compatible with the NVIDIA 3D Vision kit.

    For a list of displays officially supported by Nvidia 3D Vision, consult our FAQ database.



Can 2D videos be converted to 3D using NVIDIA Stereoscopic Movie player and Nvidia 3D Vision?
    NO.  The NVIDIA Stereoscopic 3D Movie player can not convert  2D video content into Stereo 3D Video content.  TRU3D recommends that you use a software such as the Tridef 3D Media Player in order to convert 2D vidoes or 2D DVDs into 3D.  Unfortunately, Tridef 3D Media Player is not currently compatible with Nvidia 3D Vision.  TRU3D does not recommend the 2D to 3D conversion by either Cyberlink or Arcsoft players that do support Nvidia 3D Vision.  Both Cyberlink and Arcsoft have not provided a 2D to 3D conversion quality that meets TRU3D standards.  Therefore, TRU3D does not currently recommend any 2D to 3D conversion software to be used with Nvidia 3D Vision.


Can I use the NVIDIA 3D Vision on my HDTV without using a computer?
    The NVIDIA 3D Vision only supports PC Operating Systems, PC games, and applications.  Please see the system requirements in our FAQ section.


Can I use the Xpand X102 on my 3D DLP HDTV without using a computer?
    Yes, you may use any device that is compatible with your 3D DLP product such as a 3D BluRay Player, PS3, XBOX 360, Wii.  You may also use special formatted media in standard BluRay players and 1080p Media Appliances.  Please see the TRU3D recommended configurations for the XpanD X102 glasses in our FAQ area.


3D Vision will not playback Blu-ray movies on the 120Hz monitor at 120Hz - What do I DO?

    To workaround this monitor issue please reduce the display refresh rate to 60Hz.

    1. To select a 60Hz screen refresh rate right click on the desktop and click NVIDIA Control Panel.
    2. From the NVIDIA Control Panel navigation tree pane, under Display, click Change resolution to open the associated page.
    3. From the Refresh rate list, choose 60 Hertz and apply.
    4. Insert Blu-ray disc into the Blu-ray player.
    5. Open your Blu-ray / DVD playback software and play the movie.



My CRT monitor goes blank and I get the message - out of range - with Nvidia 3D Vision - how do I fix this?
    NVIDIA GeForce 3D Vision requires a minimum 100Hz refresh rate and will work with analog CRT's. Please try testing a lower resolution mode that your analog CRT monitor can support at 100Hz to 120Hz.  TRU3D recommends that you make sure that you have select a CRT product that provides at least a 110 Hz refresh rate at a minimun resolution of 1024x768.
When holding down the power button on the 3D Vision glasses the lens are not uniformly opaque.
    Holding down the power button on the glasses is not a valid test.  We do not suggest one do this for a long time.   The lens will only go opaque once a signal is received from the emitter by either testing the glasses using the NVIDIA control panel 3D Stereo setup wizard or running a game with 3D Stereo enabled.


The stereoscopic 3D hotkeys conflict with what I have setup in my game. How can I change them?
    Open the NVIDIA Control Panel by right clicking on your desktop and click NVIDIA Control Panel > Stereoscopic 3D properties > Set up stereoscopic 3D > Set keyboard shortcuts to choose a different hotkey setting.


Which 3D TVs work with NVIDIA 3DTV Play?
    NVIDIA 3DTV Play software is compatible with all HDMI 1.4/1.4a compliant 3D TVs.  However, for now we are beginning with Panasonic as our primary development partner because they are leaders in 3D TV.  This is the first public demonstration of HDMI 1.4 connectivity between a GeForce PC and a 3D TV.  For more details on the Panasonic Touch the Future Tour and to see the 3D TV in action, please visit www.panasonic.com/future


What is NVIDIA 3DTV Play?
    NVIDIA 3DTV Play is a software product that allows you to connect your NVIDIA GeForce-equipped desktop or notebook PC to the new 3D TVs coming on the market in 2010, including models from Panasonic, Sony, LG, and Samsung.


What do the different light colors mean on the GeForce 3D Vision Emitter mean?

    The following is a description of what the different light values mean:

    No light - driver is not installed or emitter not plugged into the USB port.

    Flashing red light - emitter plugged in but driver not installed.

    Faint green light - driver is installed properly, but 3D stereoscopic is not active

    Bright green light - driver is installed properly, and 3D stereoscopic is active



What are the necessary components to use NVIDIA 3DTV Play with a 3D TV?
    You will need a GeForce-equipped PC of medium performance or better (GTS/GTX class), NVIDIA 3DTV Play software, HDMI-to-DVI or HDMI cable (depending on your GPU connector type), a 3D TV, and 3D glasses that come with the 3D TV.  Once you connect these together you will be able to big screen game on the 3D TV with over 425 games converted to 3D by GeForce GPUs.  Please visit NVIDIA.com/3dtv and sign up for information.


What applications currently support Quad Buffered Professional 3D Stereo?
    Quad Buffer Stereo support has been integrated in many professional applications and has broad support. Nearly every major solid modeling/prototyping, molecular modeling, industrial VR and GIS software application supports 3D stereo.


What about NVIDIA’s 3D Vision Glasses? Will they work with a 3D TV?
    Today NVIDIA 3D Vision glasses only work with NVIDIA 3D Vision-Ready PC monitors, 3D DLP HDTVs, 3D DLP projectors and 3D Compatible 120Hz CRT monitors.   Panasonic TV glasses are used on the Panasonic TV.  3D Vision glasses kit owners will be able to download and use NVIDIA’s 3DTV Play software as a free upgrade to play their 3D content on 3D TVs.  Panasonic and NVIDIA are working on glasses compatibility in the future, but today you cannot use 3D Vision glasses with the Panasonic 3D TVs.


Will your active 3D glasses work with LG, Samsung and Panasonics LED LCD and plasma 3D HDTVs?
    Concerning new, HDMI 1.4 based 3D TVs - Currently Nvidia has promised support for these models with the Nvidia 3D Vision kit via the Nvidia 3DTV Play software package that is being demonstrated but is not expected for release until mid to late 2010.  The nvidia solution will requrie the Nvidia 3D Vision Kit that includes the Nvidia 3D Vision IR emitter.  It does not appear that the Nvidia 3D Vision glasses will directly recieve the OEM IR signal from the emitter built into the Samsung and other 3D HDTVs.  Additionally, XpanD is offering universal IR based glasses that will support the OEM IR emitter built into multiple manufacturer 3D TVs.  The Xpand X103 glasses are a universal solution for these new 3D TVs.  We expect that the XpanD X103 glasses will be available in August and we are accepting pre-orders.  Concerning your the Samsung LED, we offer both the battery operated and rechargable version of the Samsung 3D Glasses.


The game I run flickers heavily when I run stereo mode on the a 120Hz LCD screen. What do I do?
    • Some games actually do natively not support 100hz or higher refresh rates.  In some cases it is possible to force the game to use these refresh rates.  Please check with the game developer if they support 100 to 120 Hz refresh rates.
    • If you are using a 120 Hz LCD make sure you have set the brightness to 100%.
    • Be aware that room light, especially flourescent lighting, can make you perceive a lot of flickering.  Turn off lights if possible.


The 3D Vision IR Emitter stereo controller driver wont install. What do I do?
    When connecting the 3D Vision IR emitter for the first time you are prompted with the "Found New Hardware dialog." If you click, "Don't show this message again for this device" when connecting NVIDIA USB IR Emitter it will not install when you run the 3D Vision installation CD-ROM for this device.


I do not see a mouse Cursor during 3D Vision Setup - What do I do?

    Disable the "Display pointer trails" option from the Windows Mouse Properties option.

    1. Click Start > Control Panel > Mouse.

    2. Once Mouse Properties is active click the "Pointer Options" tab.

    3. Uncheck the "Display pointer trails" checkbox.

    4. Click Apply.



Microsoft Windows is warning me that my driver has not passed Windows Logo testing and can impair or destabilize the correct operation of my operating system. Is it safe for me to proceed with the installation of my driver?
    Drivers provided by NVIDIA on the NVIDIA.com downloads page have been fully tested by NVIDIA for operating on Windows XP.  However, on occasion, we may release a driver which has not been digitally signed by Microsoft, which will result in a Microsoft Windows warning message being posted during installation of the NVIDIA driver.  This warning message can be safely ignored.


Is NVIDIA 3DTV Play game support the same as 3D Vision?
    Yes, NVIDIA 3DTV Play supports the same games as 3D Vision.


If I have previously purchased 3D Vision glasses or I have a laptop with 3D Vision built-in, do I get NVIDIA 3DTV Play for free?
    Yes, 3D Vision glasses owners will be able to download and use NVIDIA's 3DTV Play software as a free upgrade to play their 3D content on 3D TVs.


How do I install the 3D Vision Software?

    Before you begin the installation, you must remove the graphics driver currently on your computer.

    Go to Start > Control Panel > Programs and Features

    If you have an NVIDIA graphics card, double click NVIDIA Drivers.* Select the option Remove only the following. Select

    NVIDIA Display Driver Click Remove Restart your computer

    If you are replacing a non NVIDIA graphics card, be sure to remove the graphics driver and power down your system to replace the card before continuing.

    2 Insert the GeForce 3D Vision Software and Manuals CD drivers.

    3 Select Install GeForce Graphics driver.

    4 Select Yes, I want to restart my computer now when prompted. The installation process automatically continues after restart.

    5 Select Next to install the GeForce 3D Vision driver.

    6 Select Finish to complete the installation. The GeForce 3D Vision Setup Wizard automatically begins when the InstallShield completes. The Setup Wizard takes you through installing the IR emitter, setting up your display, and configuring the glasses.

    7 Select Next to begin the Setup Wizard. The Wizard is very intuitive and easy to follow.

    8 Connect your IR Emitter when prompted to do so.

    9 Select your gaming environment.

    10 3D Ready display found.

    11 Turn on your glasses.

    12 Test your hardware setup. This screen is used to verify that your hardware is properly configured to view stereoscopic 3D effects and that your glasses and emitter are functioning properly. Follow the directions on the screen.

     

    Image

     

    If you cannot see the proper images, the Setup Wizard will not continue until the hardware issue is resolved. Use the Back button to check your glasses, emitter and hardware configuration.

    (For LCD displays only) Do you notice flicker in your peripheral vision when looking through the glasses? If you are seeing excessive flicker in your peripheral vision, this screen allows you to change the refresh rate of your display. When you select Yes, the refresh rate options are displayed.

    Image

     

    Select the Test with this refresh rate button to verify that your selection helps with the flicker.

    13 Verify your ability to view stereoscopic 3D content13 .Now that we know your hardware can interpret stereoscopic 3D content, we need to make sure you can. Inability to see the Medical Test image in stereoscopic 3D may be due to: Adjustments needed for improved stereoscopic 3D viewing. Select Back and verify that you can see stereoscopic 3D on the Test your hardware setup screen.

    Visual problems:

    Refer to the Safety Requirements located in the User Guide for precautions. Consult a physician if you suspect a physical problem seeing stereoscopic 3D.

    Attention: If you fail the medical test and can not see the test image, NVIDIA recommends that you do not use GeForce 3D Vision. Please consult your eye doctor for any possible vision anomalies. GeForce 3D Vision will not be enabled.

    14. Setup Complete.



3D is giving me headaches and causing eyestrain - What can I do?

    If you are experiencing eyestrain or headaches, it could be due to excessive depth amount or improper convergence setting.  Unfortunately, most full feature films such as 3D BluRay discs do not allow for depth adjustment.  However, PC based media playback and 3D Video games most always have an adjustment for the amount of depth (separation) and convergence (focal point of the in-to and out-of screen balance of the scene).

    We recommend to first attempt to adjust the depth:

    • In-game adjustment, use the shortcut keys to decrease the depth amount.
    • If you are new to gaming, start at the default 15%.

    We recommend to adjust the convergence if depth adjustment does not help:

    • In-Game Adjustment, use the shortcut keys to adjust the convergence point and push objects further away and into the screen.
    • Try various convergence points by adjusting the scene in-to or out-of the screen using the hot keys until a comfortable range is found.

    Lastly, always consider that virtual stereoscopic viewing places additional fatigue on the muscles that control eye movements.  This fatigue will go away with time and is a matter of physical conditioning of your eye muscles.  People with faster visual tracking may be able to experience greated depth settings with more comfort than people with slower visual tracking.  A good example would be to compare the eyes of a two different professionals: the eyes of a NASCAR driver compared to the eyes a receptionist.  Generally speaking, the NASCAR driver will have more exercised and more conditioned eye muscles allowing them to track the motion of objects faster than the receptionist.  The NASCAR driver will most likely in all cases have a more pleasant experience than the receptionist when looking at virtual stereoscopic images for the first time.

     

    Warning: If eyestrain and headaches persist, discontinue viewing in stereoscopic 3D mode and consult a physician.  Certain physical vision conditions or impairments may cause discomfort when viewing stereoscopic images on a 3D viewing device.  Certain physical health conditions may cause shutter-type 3D glasses to be more un-comfortable than polarized-type 3D glasses. 



What is Tridef Media Player?

    TriDef Media Player enables the playback of a wide range of 2-D and 3-D movies and photos, including open format media files on variety of 3-D Displays.

    For full details, please refer to the on-line documentation.



What types of DVD does TriDef Media Player support?

    TriDef Media Player supports 2-D, 3Di and side by side DVDs.

    Your existing 2-D DVDs can be viewed in stereoscopic 3-D by pressing 'D' several times until "DVD Input Type: 2D" is displayed.

    3Di DVDs can be viewed by setting the "DVD Input Type" to "3Di (Left)" or "3Di (Right)".

    TriDef Media Player also supports side by side format DVDs. Press 'D' until "Side By Side (Left-Right)" or "Side By Side (Right-Left)" is shown.

    3-D anaglyph DVDs can be viewed by pressing '2' and using your anaglyph glasses as normal.

    IMAX3D DVDs are presented in either 3Di or anaglyph format. If red and blue fringes are visible around objects, then the DVD is in anaglyph format, otherwise try "3Di (Left)" or "3Di (Right)"



3D Vision Stereoscopic mode is not working - How do I troubleshoot?

    Make sure you have activated the IR emitter. Press the green ON/ OFF button on the front of the emitter. The emitter is on when the button is bright green.

    Check and make sure that stereoscopic 3D is enabled. Go to the NVIDIA Control Panel Set Up Stereoscopic 3D screen.

    Re-evaluate your setup. Ensure there is direct line-of-sight between the IR emitter and your GeForce 3D Vision glasses at a range of at least 1.5 feet (45cm) or greater. Any obstructions may cause the glasses not to function properly causing the lenses to flicker or turn off.

    Do not place objects too close or in front of the emitter which could block the signal (e.g. keyboard, coffee mug, etc.). Also, make sure not to place your hand or other objects in front the of the IR receiver on the glasses; located near the front left lens.

    Run the Setup Wizard to verify your hardware is operating properly. Go to the NVIDIA Control Panel (right click on the desktop). Select Set Up Stereoscopic 3D. Then select Run Setup Wizard from Test Stereoscopic 3D drop down menu.

    • Ensure your GeForce 3D Vision glasses are fully charged. You can check the battery level of your glasses by pressing the ON button.
    • If the light next to the button is green, you have up to 40 hours of battery life remaining. Actual battery life is dependent on the recharge time.
    • If the light is red, you have less than two hours remaining and it is recommended that you recharged your glasses.
    • If the light does not turn on, the battery is drained and the glasses must be recharged.

    If you are charging GeForce 3D Vision glasses by connecting them to your PC using a USB cable, make sure your PC does not go into power save mode. When your PC goes into power save mode, GeForce 3D Vision glasses are no longer charging. To fix this, disable any power saving options on your PC under the Windows Control Panel. Alternatively, you can use a USB wall charging device to charge the glasses directly from your wall power outlet without connecting to the PC.

    Make sure you have used the DVI cable that was shipped with your 3D Ready 120Hz LCD display. This is a dual-link cable and GeForce 3D Vision will not operate without it.



I am using the Samsung 2233RZ with Dynamic Contrast enabled and the screen turned off and the monitor buttons are unresponsive.
    Unplug monitor, wait 4 secs and plug back in monitor.  Do not use Dynamic Contrast setting with 3D mode.


I have a new game that isn't listed in the 3D Vision game profile list. Can I add a profile and still play my game in 3D Stereo?
    You can test the game in 3D Stereo mode and it may work. However, note that NVIDIA will provide regular driver updates to add new games profiles for the best 3D Stereo Experience.


I have connected my LCD to my GPU but I still cannot select 120 Hz refresh rate from the Windows or NVIDIA Control Panel. What is wrong?

    This problem can occur for two reasons:

    • Ensure you are using an NVIDIA GPU that supports dual-link DVI.
    • Make sure you are also using a dual-link DVI cable to connect from the LCD to your GPU. Your LCD manufacturer should have included this cable in the original factory box. The connector looks like the image below.

    Image



How do I update the Mitsubishi DLP HDTV firmware for use with NVIDIA 3D Vision?

    The 3D Vision Setup Wizard will notify you if a firmware update is needed for your DLP.  It is recommended that only users who receive the notification should apply the firmware update.

    To update the firmware you will use a USB flash drive to update the firmware

    -Insert a USB flash drive with at leaset 64 MB of free space.
    -Copy all the files located in the "TVFirmware" folder of the 3D Vision software installation CD to the top level of the USB flash drive.


    Follow these steps to install the firmware:

    1. Turn off the TV.

    2. Unplug the TV power cable.

    3. Insert the USB flash drive with the updated firmware into the USB port on the front of the TV.

    4. Plug the TV power cable back in.

        The TV front Timer/Power indicator will begin to flash and continue to flash for 3 to 5 minutes.

    5. When the TV indicator stops flashing, pull the USB flash drive out of the TV.

    6. Press the power button on the remote to turn on the unit.

    OR 

    Contact Mitsubishi Customer Support
    Mitsubishi Digital Electronics America inforporated Service and Customer Support (North America)
    Phone 1-800-332-2119
    Email: MDEAservice@mdea.com
     Website: www.mitsubishi-tv.com

     



Does NVIDIA 3D Vision Support Matrox DualHead2Go or TripleHead2Go products with 3D Vision Supported Displays?
    NVIDIA does not not support the use of Matrox Graphics Expansion Modules.  For multiple monitor stereoscopic 3D gaming, you must use the Nvidia 3D Vision Surround compatible graphics card in 2-way or 3-way SLI and a support 3D Ready HDTV, Monitor or Projector.


Does 3D Vision support game consoles such as Microsoft Xbox360, Sony PlayStation 3 or Nintendo Wii?
    No, 3D Vision only supports PC operating systems and applications.


How do I charge the 3D Vision Glasses?

    You must fully charge your GeForce® 3D Vision™ glasses for at least three hours before using them for the first time. You can check the battery level of your glasses by pressing the ON button on the left temple.

    If the light next to the button is green, you have up to 40 hours of battery life remaining. Actual battery life is dependent on the recharge time.

    If the light is red, you have less than two hours remaining and it is recommended that you recharge your glasses.

    If the light does not turn on, the battery is drained and the glasses must be recharged.

    If you are charging GeForce 3D Vision glasses by connecting them to your PC using a USB cable, make sure your PC does not go into power save mode. When your PC goes into power save mode, GeForce 3D Vision glasses are no longer charging. To fix this, disable any power saving options on your PC under the Windows Control Panel. Alternatively, you can use a USB wall charging device to charge the glasses directly from your wall power outlet without connecting to the PC. You can use your glasses while they are charging.



3D Vision not working with games in windowed mode. How do I get this to work?

    GeForce 3D Vision currently only supports full screen applications and cannot run in windowed mode. Be sure to select full screen mode from with in the games settings.



I connected my emitter to my PC but Windows is asking me for a driver. Where do I get it?
    The emitter driver is included in the 3D stereoscopic software. Please make sure you install the software first before connecting the USB emitter.


What 3D viewing distance do you suggest for my size of screen?

    Suggested Viewing Distances for Various Sizes of Screens

    • For 22-30 inches diagonal  suggested viewing distance of 18-24 inches
    • For 57-73 inches diagonal  suggested viewing distance of 6-15 feet
    • For 80-120 inches diagonal  suggested viewing distance of 8-25 feet
    • For 30-50 feet diagonal  suggested viewing distance of 40-200 feet


3D Vision Laser Sight is not working

    Possibility 1 - Laser Sight is not enabled

    If you do not see the laser sight in a game, the laser sight may not be enabled. Go to the NVIDIA Control Panel Set up Stereoscopic 3Dscreen and click on the Change 3D laser Sight button to display the Change 3D Laser Sight screen. Make sure the Enable 3D laser sight for configured games is checked.

    Possibility 2 - Transparency set too High

    Go to the NVIDIA Control Panel Set Up Stereoscopic 3D screen and click on the Change 3D laser Sight button. Adjust the Transparency slider to adjust the transparency of the laser sight.

    Possibility 3 - Laser Sight is not compatible with your game.  This is VERY rare.

    Image



What are the 3D Vision Hot Keys

    3D Vision Hot Keys are keyboard shorcut keys that may be used within the game to adjust your 3D viewing experience.  You may adjust settings such as separation and convergence point.  Some games require a bit of adjustment in order to have the optimum experience for you 3D Vision Ready viewing device.

    The Hot Keys must be enabled in the Nvidia Control Panel.

    The Hot Keys are listed below.

    Ctrl + T

    • Show/Hide stereoscopic 3D effects
    • Turns GeForce 3D Vision off and on.

    Ctrl + F4

    • Increase depth
    • Increases the depth amount real time in the current game. Change is reflected on the NVIDIA Control Panel.

    Ctrl + F3

    • Decrease depth
    • Decreases the depth amount real time in the current game. Change is reflected on the NVIDIA Control Panel

    Ctrl + Alt + Insert

    • Show or hide in-game compatibility
    • Displays the settings recommended by NVIDIA for the current game in the lower corner of your display.

    Ctrl + F12

    • Show or hide 3D laser sight
    • Puts the in-game crosshair sight at the correct depth.

    Ctrl + F6

    • Increase convergence
    • Moves objects towards you.  Maximum convergence places all objects in front of the scene, in user space. Used to place the laser sight. (Advanced)

    Ctrl + F5

    • Decrease convergence
    • Moves objects away from you.  Minimum convergence places all objects "behind" the scene, in CRT space. Used to place the laser sight.(Advanced)

    Ctrl + F11

    • Cycle frustum adjustment
    • Cycles between three different modes of displaying the 3D image in the viewer: Off, Stretch to fill, Clip sides. (Advanced)

    Ctrl + F7

    • Save in-game changes
    • Saves the current game setting to the registers for later use. (Advanced)


What is a 3Di DVD?
    A 3Di or '3D interlaced' DVD is a special type of DVD that contains two views of a movie, as seen from different angles (that is, a person's left and right eye). As there is no recognised standard for the format of these DVDs, in some cases the 'Left' view appears first, and in others the 'Right' appears first. Therefore, TriDef Media Player has both "3Di (Left)" and "3Di (Right)" options. Press the "D" key to toggle between the available DVD Input Types.


Why can't I play a particular DVD with Tridef Media Player?

    In order to playback a DVD using TriDef Media Player, a DVD decoder is required.

    DVD decoders are available from third party software providers. The following decoders are supported. Please note: it is possible that you may already have a supported DVD decoder pre-installed on your PC.

    InterVideo WinDVD (versions 6.0-9.0)
    or DVD XPack (Windows XP Only)

    Approximate Cost: US$50 / US$15

    MPV decoder (Video)
    MPA decoder (Audio)

    Free

    AC3 Filter (Audio Only)

    Free

    If you are installing the MPV or MPA DVD decoder on Windows Vista or Windows 7, please read our FAQ regarding installation.



Why does the image not appear to be in 3-D with Tridef Software?
    • Your 3-D Display may not be configured correctly.
    • You may be in 2-D Mode. Press the "3" key
    • If you have a 2-D DVD, press the "D" key and set the DVD Input Type to "2D"
    • 3-D Scene Depth may be set so low there is little or no 3-D effect.


I have both Nvidia 3D Vision and Tridef Installed and the 3D Effect does not look correct with Tridef software

    The NVIDIA Stereo Drivers can interfere with TriDef Media Player. Normally TriDef Media Player can switch these drivers off automatically as required, but on extremely rare occasions you have to do this manually.

    Make sure these drivers are turned off before you start TriDef Media Player:

    1. Right click on the desktop and choose Properties
    2. Choose the Settings tab
    3. Click the Advanced button
    4. Choose the GeForce4 tab
    5. Look in the options on the left. Under GeForce4, select the Stereo Properties option.
    6. Look for the Stereo Enable Mode section.
    7. Choose either 'Disabled' or 'Enable with hot key' (this makes it easier to switch on or off)
    8. Click OK to close as required.


I have separate left and right video files or image sequences. How do I view these in 3-D using TriDef Media Player?

    If you have a left-right side-by-side or above-below .avi, you should be able to play these in TriDef Media Player by simply naming the file according to the TriDef naming conventions.

    If, however, you have separate left and right video files, TriDef Media Player cannot play these directly. You will need to combine the media into a single file. To create a single left-right or above-below .avi file from indivdual left and right videos or image sequences, you need to use a tool, such as Avisynth.

    Avisynth is a scripting language that provides support for several video input modes and has many processing options.

    One you have installed the AVISynth program, open up a text editor (eg, Start->Run, enter "notepad.exe"), copy and paste the following 3 lines of AVISynth script, then save the file as "test-ab.avs":

    left = ImageSource("left/%03d.png",0,99,24.0)
    right = ImageSource("right/%03d.png",0,99,24.0)
    return StackVertical(left, right)

    The first two lines of the script load the individual left and right frames from a sequence of png files, assuming they are arranged in subdirectories named "left" and "right", with 3 digits specifying the frame number, ie:

    left/000.png
    left/001.png
    ..
    left/099.png

    and

    right/000.png
    right/001.png
    ..
    right/099.png

    The "0,99,24.0" parameters specify that it starts at frame 0, finishes at frame 99 and is to be played back at 24 frames per second (you should change these parameters as appropriate).

    Then the StackVertical command places the left and right images together in a single frame (with the left above the right).

    You can then test whether this .avs file works by right-clicking on it and choosing "Play with TriDef Media Player". The file should now play and you should see the desired 3-D effect.

    If the 3-D effect is reversed (ie, objects that should appear far away instead look close), then the images have been generated or labelled incorrectly. Either re-generate the image sequences from the correct viewpoints, or move the files from the "left" directory to the "right" directory, and vice versa.

    If you started with left and right video files instead of image sequences, the lines in the .avs script that contained "ImageSource" should be changed to "DirectShowSource" or "AVISource". ie:

    left = DirectShowSource("left.mpg")
    right = DirectShowSource("right.mpg")

    When you have a working .avs file that provides the desired 3-D effect, you should now create a new stand-alone, compressed version of this video. The reason for this is that the .avs solution may require too much CPU power to play back the video at full speed. It also requires that the original left and right image/video files (.png, .mpg, etc) remain available, so you can't just copy the .avs file to another computer.

    To create this stand-alone video, you can use any video compression tool that accepts .avs files. One such tool is VirtualDub. With VirtualDub, you can open the .avs file, choose compression settings and save the video as "test-ab.avi". Detailed guides on how to use VirtualDub to save XviD AVI files are available on many websites.

    The resultant .avi file can then be played with TriDef Media Player on any computer that has XviD is installed.



Why do some media files or DVDs not playback smoothly?

    Please ensure your system meets the requirements for playback of the media file.

    Your system may not be capable of playing the selected 3-D Media in its current configuration. Try decreasing the video card's color depth to 16-bit. If you have always had these performance problems, then you may need to upgrade the video card and/or other system components.

    If your CPU contains multiple cores (eg, Pentium D, AMD Athlon X2), then you may need to update your CPU drivers.

    Please see the manufaturer's website www.intel.com or www.amd.com. See the Microsoft Knowledge Base article for further information.

    Alternatively, the machine may not have enough capacity to run 3D media playback software and other applications concurrently. Make sure that no other applications are running , if performance is an issue.

    Make sure that DMA Mode (Direct Memory Access) is enabled for the Hard Drive. See the Microsoft Windows documentation for information on enabling DMA.

    The performance of many programs is likely to be poor if you are running a laptop on batteries. It is recommended that movies are played while on mains power.

    Playing media directly from a CD-ROM or over the network can also affect playback performance and should be avoided if possible.



How do I install Tridef 3D Experience Software?

    Please Note:

    • TriDef Software is locked to the PC that the Activation process is started on. There is no way of changing this without assistance from TriDef Support.
    • You require a valid connection to the internet to complete Activation. If the PC you wish to install your TriDef Software on has no connection to internet, please refer to the Activation page for further instructions.

    Once you have downloaded the distribution .zip file to your machine, please perform the following steps:

    1. Unzip the distribution onto the PC you wish to install the TriDef Software on.
    2. Run the Installer.exe.
    3. Please read and accept the End-User Software License Agreement.
    4. Follow the instructions - Select the destination folder, Select the Language, Press the "Install" button.
    5. Once the installation is complete, you will need to licence the TriDef software by completing an Activation Process.


Tridef Support - Sending Tridef Support your Diagnostic Information

    The TriDef Diagnostics Tool helps us solve any issues you are experiencing with TriDef Software.

    1. Press "Start" -> "All Programs" -> "DDD" -> "Utilities" -> "TriDef Diagnostic Tool"

    2. You will then be prompted to Save the output .html file. Once you have done so, a web-page will appear, prompting:

      "The diagnostic information of your computer is stored in this HTML file. Please click Upload to send us the information and see an online report."

    3. Please click the "Upload" button. You should also leave the "Allow DDD to keep a copy of this information" tick box checked.

    4. Your configuration information will then be sent to TriDef Support and we will examine it and respond to you.

    5. Please also send us a Support Request stating the problem you are experiencing. Please ensure you have entered your Computer Name in the "Computer Name" box otherwise we may not be able to identify your submitted information.



Where can I download TriDef Media Player, TriDef DVD Player and TriDef Visualizer?

    TriDef Media Player, TriDef DVD Player and TriDef Visualizer are now all part of the TriDef 3-D Experience.

    The lastest version of TriDef 3-D Experience is available from the product listing on the TRU3D website:

    http://www.tru3d.com/products/view_product.php?id=35



How do I setup the Tridef software to work with my 3-D Display?

    After installing your software, you will be prompted to run the TriDef Display Setup. This will guide you through the process of configuring your display.

    Alternatively, you can launch the TriDef Control Panel (double-click TriDef Control Panel in the System Tray). Select the manufacturer of your 3-D Display from the Manufacturer list. Then do the same for the Model. If you have multiple displays connected to this machine, you should select the appropriate entry in the 3-D Display Location list box. Click the 'Show' button to test that the correct location has been chosen. Click 'OK' when the Model and Location are correct.



Why does a 'TriDef License Activation' window appear when I first run my Tridef software?

    TriDef applications must be activated in order to use them.

    A Free Trial Period is able to be used without completing the Activation process, for 14 days after installation. These features will be enabled when an Activation Code is Purchased.

    Activation is a simple online process which enables the software you have purchased to run on your chosen computer. After making your purchase, TRU3D will email you an 'Activation Code'. When you run a Tridef application for the first time, click the 'Enter Code' button (if you are connected to the Internet) and enter in your details when asked. You will then receive a second email. After following the instructions in that email, you will then be able to use your TriDef software.

    For further activation instructions, check the activation FAQ.



My computer is not connected to the Internet. Can I still activate my Tridef software, and if so, how?
    Yes. When the 'TriDef License Activation' window appears, choose 'Save Shortcut'. You will then be told that a file has been saved on your desktop. Copy this file onto another computer that is connected to the Internet and double-click it. Then, enter in your details, and you will soon receive a second email. After following the instructions in that email, you will then be able to use your TriDef software.


How can I modify the 3-D effect I am observing in Tridef Software?

    In most DDD applications there are two major 3-D settings that you can use to modify the 3-D effect. These are '3-D Scene Depth' and '3-D Focal Point'.

    The 3-D Scene Depth setting allows you to modify the extent of the 3-D effect. That is, the distance between the nearest and farthest objects in the scene.

    The 3-D Focal Point setting allows you to position the entire 3-D scene in front of the screen, or behind the screen, or somewhere in between. In effect, as you modify this setting you are choosing which object appears at the screen level (all objects behind this one will appear to be behind the screen).



After activating and licensing my TriDef software, why do I receive a message "The TriDef licenses on this machine do not allow playback on the selected 3-D Display"?

    This is because the display currently selected in the TriDef Control Panel is not supported by the license you have installed. Please ensure you have selected the correct 3-D Display.

    You can verify this using the TriDef Control Panel: Start -> All Programs -> DDD -> TriDefControl Panel

    Please ensure you have selected the correct "Current 3-D Display" Manufacturer from the drop-down list, then press the "Apply" and "OK" buttons.

    The message should now not appear when you restart your TriDef applications.



Do I need to install the NVIDIA stereo drivers to use Tridef Software?
    NO.  TriDef software does not require NVIDIA's consumer stereo drivers.  Currently Tridef software does not support Nvidia 3D Vision glasses either.


How do I turn activate 3-D mode on my Samsung 3D DLP?

    Ensure that the TV source is set to "HDMI 3/DVI" (or "HDMI 1/DVI" for 720p models).

    DLP HDTVs

    Press the 3D button on the TV remote control. The following text should appear on the TV:

    3D Game : ON-STD GLS

    If no text is displayed, then hold down the button for a second or so. If different text appears, then press the button again until the correct text is displayed.

    If pressing the 3D button still has no effect, then it is likely that the PC is connected to the incorrect HDMI port.



What is an IR emitter?

    An IR emitter is sold with wireless 3-D shutter glasses and essentially provides a method of transmitting the 3-D sync signal to the glasses by sending out an infra-red signal. The IR emitter should be connected to the VESA compliant 3D Sync Out port on the side of the TV. 

    In special circumstances, an IR emitter may not be required for 3D DLP products even if it is stated as required in your 3D DLP product manual.  A specific example is that an IR emitter is NOT REQUIRED to use DLP Link 3D shutterglasses such as the Xpand X102 with any 3D DLP HDTV or Projector product.



Where can I buy compatible 3-D shutter glasses?
    Compatible 3-D shutter glasses can be purchased from our TRU3D on-line store.  We currently offer many varieties of shutter glasses.


How can I tell if my shutter glasses are working?

    Due to the speed with which the glasses shutter (60 times/sec per eye) it is not possible to see the shuttering process with the naked eye. However, the glasses will appear darker when they are actively shuttering.

    A simple way to determine if the glasses are working is to remove the 3-D sync signal. For wired glasses this simply involves removing the connector from the "3D Sync Out" port. For wireless glasses a simple method is to obscure the IR receiver in the center of the glasses. Once the 3-D sync signal is removed the glasses should transmit more light than when when the 3-D sync signal is present.



What is Tridef Ignition?

    Ignition is a next generation game driver which replaced TriDef Launchpad and includes the following features:

    • Generic DirectX9 game support
    • Windows XP and Vista support (32bit)
    • Supports ATI and NVIDIA graphics cards
    • Unique Auto Focus technology for improved 3-D
    • Optional "Virtual" 3-D render mode for performance
    • Make your own game profile and share it online


How do I add a game to Tridef Ignition for 3D game-play?
    To run a DirectX9 game in 3-D simple drag-and-drop a shortcut to the game, or the executable (.exe) on to the TriDef Ignition interface. Alternatively, you can select File/Add Game (Ctrl-N). Fill in the "add game" properties including a game name, which is used in the TriDef Ignition interface; a game profile (see below) and the location of the executable file, if this has not already been filled in.


What is a Tridef Game Profile?

    Game profiles are used to configure the core 3-D game driver to work optimally with a specific game. If there is no specific profile for your game simply select the "Generic (DDD)" profile. A number of DDD certified profiles come pre-packaged with the TriDef Ignition, these include the string "(DDD)" in the profile name. In addition, there are also a number of Beta game profiles "(BETA)", which have undergone less rigorous testing. When adding a new game, please check to see if a specific profile already exists for this game.

    Users can modify game profiles through the in-game on-screen-display (see below). Once the user has modified the game profile it will be saved.

    TriDef Game Profiles are designed to be modified and shared by users. You can find a bulk package of additional pre-set Tridef Game Profiles that have been configured fully by TRU3D on the TRU3D website listing for the Tridef 3D Experience.  

    In future releases of TriDef Ignition, advanced tools will be provided to those users who want to fine tune the 3-D appearance and performance of their favourite games.



How do I adjust 3D settings in Tridef Ignition during 3D game-play to optimize my 3D experience? Hot Keys.

    To see/edit the list of hot keys available within TriDef Ignition refer to Tools/Options in the Ignition interface. It is now also possible to configure a different set of hot keys for each game. Please refer to the game properties menu in the TriDef Launchpad interface

    Within the game a number of settings can be modified using the on-screen-displays (OSD). By default the OSD is opened/closed using the Numpad-0 button (ensuring that Num Lock is on). The numpad arrow keys can be used to navigate and change settings within the OSD.



Can I use Tridef software with Operating System Emulators like Boot Camp or Virtual PC?
    Please note that DDD does not recommend installing our products or provide any support in relation to using TriDef software in an Operating System Emulator/Virtual Machine (for example, Boot Camp, Virtual PC, etc).


Tridef 3D Game performance increase on Nvidia Geforce cards with Nvidia 3D Vision Drivers Installed - How?

     If you have an Nvidia card with Nvidia Stereo 3D support, if you enable Nvidia Stereo 3D in the Nvidia Control Panel and check "Hide stereoscopic 3D effects when game starts" then start up a game with Tridef 3D, you will have an increase of upto 10 to 40 frames per second in game. As long as you have Nvidia 3D off (Hide stereoscopic 3D Effects when game starts is checked), but have Stereoscopic 3D enabled in the Nvidia control panel you will see a huge difference in performance.

    When Nvidia Stereo 3D is turned on the Normal 3D mode for Tridef Ignition 3D game driver has a much better frame rate but the Performance mode for Tridef Ignition 3D game driver has a much worse framerate. When Nvidia Stereo 3D is turned off that is reversed.

    To have the 3D stereo settings available in the Nvidia control panel, you have to go to www.nvidia.com, then download drivers then choose 3D vision. Then just select the options for your system and card, download, and install. Then Stereoscopic settings should be in the control panel.



Windows Notepad opens when I attempt to Activate Tridef 3D Experience - What do I do?
    If Windows Notepad opens when you attempt to Activate (or a .hta error dialog appears), this indicates that your file association for .hta files is invalid. Until this is resolved, you will not be able to run the TriDef software.

    You can try updating the setting manually or updating/installing a new browser to try to resolve this.

    To manually update the association yourself, please follow the instructions specified below:

    1.0) Using Windows Explorer, if you have installed your TriDef software to the default location open the following folder:

    C:\Program Files\TriDef3D\TriDef\Common

    2.0) Right-click on the file: TriDefActivator.hta and select "Open With"

    3.0) Click the "Browse" button

    4.0) Go to the following folder:

    C:\WINDOWS\system32\

    5.0) Locate the file: mshta.exe and click open.

    Then restart the TriDef software.


Is Tridef 3D Experience software compatible with new 3D TVs from Samsung and Panasonic such as the Samsung LED TV?
    Yes, for most of them.  Certain models of new 3D TVs allow you to select the 3D video input format.  In order to use Tridef 3D Experience with a new HDMI 1.4 HDTV simply select a mode in Tridef Control panel that matches an available 3D input format from your 3D HDTV, such as side-by-side or horizontal interlaced.  For Example, select side-by-side 3D output format in the Tridef 3D Experience Control Panel and then select side-by-side 3D input format on your 3D TV.


Will the new 3D BluRay players play existing 3D DVD that are available in field interlaced, full-color 3D?

    Last update May 2010.

    Currently - No.  The new 3D BluRay players that have been released thus far DO NOT support 3D DVD formats such as field interlaced and WILL NOT play 3D DVD.



Do the X102 Work with my PS3

    Yes a PS3 with the proper software update and game such as AVATAR will work in 3D, provided you have a DLP Link Display



Does the Hyundai S465D convert 2D media to 3D?
    Yes it does, the Hyundai 46 inch S465D converts on the fly any 2D media into 3D using a on-board 2D to 3D conversion chip.


Can I watch a regular DVD with this display
    In order to watch a regular DVD you need a 2D to 3D converter.  The only way you can currently do this is with a 3D-Ready PC which has the needed `horse power` to convert a 2D signal into 3D. 


Why should I buy a TRU3D PC
    TRU3D PC's are designed, built and tuned for the best 3D experience.  Our technical team has been developing 3D PCs for 5 years.  Each TRU3D PC has thousand of hours of custom 3D tuning and programs included giving you a total emersive 3D experience out of the box.


How do I reset the XpanD X102 Eyewear
    There is a reset hidden button on the right side of the glassess.  If push below the letter D in the XpanD logo on the right had side (the side with the battery) you will cause the glasses to reset. 


How do I know when the Battery is set in the right place
    The battery is set in the correct position when the line with the C above it is in-line with the small trangle on the glasses


My glasses only work when upside down.

    The glasses are working fine, what your watching isn't formatted correctly.  Go to the settings of your TV find the 3D options and change the 3D order from L-R to R-L or reverse the 3D signal, termenology will depend on your display manufacturer.  Currently there is no standards with media so some stuff will work out of the box, other media will require you to make this quick fix.  Only time will resolve this industry wide problem.



What are the basic steps To use the Xpand X102 glasses?
    • Use a HDMI 1.3 cable to connect your 3D DLP product to a 3D playback device such as a 3D BluRay, 3D PC, PS3 or Xbox 360.
    • Enable the proper 3D format on your 3D playback device (check-board or 120 Hz) in 1080p
    • Use your 3D DLP HDTV or Projector remote control to activate 3D mode.
    • Pickup your X102 glasses and gently 'tap' the XPAND logo printed on the side by your temple, this will wake up the glasses and they will sync with your 3D DLP product
    • ENJOY 3D!


Will my 3D BluRay player work with Xpand X102 glasses and my 3D DLP Product?
    If you buy a 3D BluRay player make sure that it has a 3D output format that is compatible with your 3D DLP product.  Almost all 3D DLP HDTVs require a "checker-board" 3D Format.  Almost all 3D DLP Projectors require a 120 Hz Shutter (page-flipped) signal.  High end 3D BluRay player models from manufactures such as Samsung, Sony and Panasonic will work with almost every 3D DLP product.  For an exact answer concerning your specific setup, please submit a support question or check our FAQ area.


Do the Xpand X102 Glasses require and IR emitter to work?
    No.  The Xpand X102 glasses syncronize based on the release of light directly from the 3D DLP product and DO NO require an IR emitter or any any other syncronization signal.  EVEN IF YOUR 3D DLP PRODUCT DOCUMENTATION states that an IR emitter is required, this is due to the documentation not being up to date and the statement should be ingnored when considering the XpanD X102 glasses.


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